Questions,answered.
How long is a session?
Every membership session is 1 hour. Sessions start every hour — 24 start times a day, and you book the exact start time you want from your phone.
When is Shotz open?
Open 24/7. Every time shown on this site is local facility time.
What's on the floor?
2 bookable half courts, each with a Dr. Dish shooting machine. A full-court rental uses both halves.
What is the Night Owl Pass?
$79 a month for 4 sessions during the late-night window (12:00 AM – 6:00 AM). A session has to finish inside the window, so the last start time is 5:00 AM.
How many sessions can I book?
Each membership includes a set number of sessions per billing period (or unlimited), at most one session per day. The count resets when your membership renews.
How far ahead can I book?
Up to 14 days ahead.
Can I cancel a booked session?
Yes — from your dashboard. Cancel at least 24 hours before your session and it goes back on your membership, no penalty. Inside 24 hours you get 1 late cancel per month without losing the session; after that, a late cancel still frees the court but the session counts as used.
What happens if I don't show up?
Court times are highly sought after — not showing up takes time away from other members and players waiting for a court. A missed session counts as used, and on Sniper Elite and Shotz Annual Pass memberships there's a $25 no-show fee (plus tax), charged to your card on file. If you can't make it, cancel instead.
Can one parent manage several kids?
Yes. One account holds your whole family: add each player under your login — kids don't need their own email address — and manage their memberships and bookings in one place.
Is there a commitment?
Some plans have a minimum term: Rookie (3 months), Shotz Family & Friends — Rookie (3 months), Sharpshooter (3 months), Shotz Family & Friends — Sharpshooter (3 months), Sniper Elite (3 months), Shotz Annual Pass (12 months), Night Owl Pass (3 months), Early Bird Pass (3 months). The commitment is shown on each plan before you sign up.
Can I rent a court without a membership?
Yes. Half-court and full-court rentals are open to teams, trainers and groups. Send a rental request and Shotz will confirm your time.
